How To Cancel Passport Appointment WITHOUT DFA Appointment Code


How To Cancel Passport Appointment Without DFA Appointment Code? Aaaaaah, The dreaded question.

We have noticed that there are a sudden spike of numbers in terms of the queries we are receiving daily regarding this question.

We noticed that more and more people have been encountering this type of problem on how to cancel passport appointment without the DFA Appointment Code.

By simple analysis, we identified the root cause of this problem and that is the passport applicant who tries to book a passport appointment in the DFA website doesn’t received his or her DFA appointment code thru email.

Hence the next action of applicant is to schedule another appointment for his or her passport application.

The problem arises when the applicant tries to schedule another appointment, he/she was prompted by the website that there is an existing appointment currently stored in the database of DFA Passport Scheduling System.

How To Schedule Another Passport Appointment If You Have an Existing One


If the applicant tries to cancel the previously scheduled appointment, they can’t! Because the DFA Website specifically asks to enter the DFA Appointment Code before it gets cancelled.

The thing is, DFA Appointment codes are only sent thru email right after you paid your Passport Application thru any of the Payment options such as Bayad Center, Banks or others authorised payment centers.

Another conundrum here is, where the hell do the applicant gets his appointment code if even the DFA Website fails to send it to the applicant’s email address?

Clearly, the website or the system is failing to perform what is its supposed tasks.

I just want to put emphasis on the culprit of this problem is the missing emails from DFA Website.


No. I personally tried to schedule an appointment for my passport renewal a week ago and all the emails that the DFA website were all in my inbox. I received it right after my session in applying for passport online. The second email which is sent after I paid my passport processing fee in Bayad Center.

I’m not really sure why this is happening to other applicants but the proof that people are leaving comments in our other articles asking for help to retrieve their appointment code is a proof that problem like this really exists!

I tried to replicate the problem by using a Yahoomail but I failed. The first email was sent right through my inbox.

How can an applicant cancel the appointment he or she have made previously without the DFA Appointment code.

To tell you frankly, NO you cannot cancel an existing passport appointment if you don’t have your DFA Appointment.

If you don’t believe me, here. Here’s the link to an article on how to cancel your passport appointment.

You’ll see there that the DFA Appointment code is required.

Just to put emphasis again, No (unfortunately), you can’t cancel your previous Passport Appointment without the DFA Appointment Code.


What should you do? How to cancel Passport Appointment without DFA Appointment Code?

It’s nearly impossible right? Nope! We’ve got you covered.

Based on our experience and what the DFA is saying, all the unpaid Passport Appointment will be deleted from their website’s servers so that the applicant can schedule another one.

Noticed that I used the “unpaid Passport Appointment”? That’s because your appointment booking really went through and the only problem is the email was not sent to you.

Going back to the issue,  when will the website’s server delete my previous appointment? When will be the previously booked appointment be deleted from the website? We don’t know honestly. That’s the problem. The refresh is not that consistent. It’s supposed to be two working days from the date you made the appointment but this is not happening.

We’ve been hearing from people that it’s been a month but they can’t still book an appointment because it still exist.

Since we decoded how the DFA Passport Appointment System website works, we have formulated a work around to be able to address this issue. We have written a detailed guide on how to schedule another Passport Appointment if you have an existing one.

Please have time to read. This “work around” requires proper understanding of what you’re going to do. This is not a one-click-of-a-button solution. There are several steps to do to make it successful.

So please understand us and read the content/article.

To give you a brief explanation of the “work around” that we’re talking about, all you have to do is the following:

Step 1. You need to schedule an appointment again with DFA Passport Application website.

Step 2. Deliberately misspell your name (First Name and Last Name). For Example, your name is “Michael Santos”. You should enter your name as “Mcihael Snatos”.

Step 3. Use a different email address. The email address must be GMAIL and you can access it anytime. Make sure that this is different from the previous email address you’ve used.

Step 4. If you receive the first email sent by DFA website, then you’re half way through! That means you are up to the next steps.

Steps 5. Pay your passport application fees in any payment option offered by the Agency.

Steps 6. If after payment, you received the second email then you are almost there. You’re done with the hardest part.

Step 7. Print your DFA Passport Application Form. Once its printed, check your First Name and Last Name. You should see your misspelled name. On the printed application form, cross out your name in the middle of the letters (something like this: Mcihael Snatos) and above it, using a ballpen, write the correct spelling of your name.

Step 8. When the date arrives, go to the DFA Branch where you scheduled your appointment. Arrive at least 30 minutes before your appointment. Bring all your DFA Passport Requirements.

If you are a minor, there’s a different passport requirements for minor that must be presented.

Step 9. When you reached the Photo Capture and Biometrics, make sure to notify the DFA Passport Officer that there’s an incorrect entry in your application form. Show him or her your correct name using your valid IDs.

Step 10. Proof read or check your Personal Information through the monitor shown to you by the DFA Passport Officer. Make sure that it’s correct. This is the last part of our formulated work around.

DFA Passport Officer will give you instruction on what to do next. If you will avail the home delivery service offered by the agency or not. Feel free to opt out but I recommend that you avail this to avoid hassle.

Let me remind you that Steps 9 to 10 are very important for this work around to be successful. If not, you’ll end up having a passport with misspelled name. So be sure to follow it carefully.

About the author

DFA Philippine Passport

PhilippinePassport.COM.PH is an online publishing website where you can find various articles discussing anything about Philippine Passport. Most of our articles focuses on How to Apply Philippine Passport, Where to Apply, DFA Passport Appointment, Passport Fees and others. Feel free to leave a comment for your questions.


  • How to cancel my previous appointment without the dfa appointment code? lagi kasing sinasabi na may existing appointment na ako sa DFA Passport Website eh.. Need help!

    • Same situation here!!! Sabi sa website may existing appointment na ako for passport application? Pero wala naman akong natanggap na email. How can I cancel my previous appointment without the DFA Appointment code. Un kasi ang hinahanap kapag nagtatry ako mag cancel ng appointment.

  • i have a dfa appointment it was code sent in my gmail after i apply for my passport. but i did not pay it coz i got financial prob in no time. so the nxt month i apply again but it said i have previous appointment it will be november 14 2018 now is november and im trying to cancel it tru appointment code but it says appointment code not existing.. it was a code sent to me as reference to get paid.. the appointment code and the reference code sent to me is the same?. coz its the only code i recieve after i filled up my 1st application. and now im trying to cancel it using that but i cant proceed. does the rederence code and the appointment code they are looking are the same or not? hope u reply to me using tru my gmail

    • No, magkaiba po ang DFA Appointment code na hinahanap nila. yun po yung DFA Appointment code after mo mabayaran ang iyong appointment.

  • Can someone please help us po.
    Pinakiusapan akong magplace ng appointment nang kakilala ko. But the thing is, iyong binigay nyang yahoo mail, hindi na pala active. Sinubukan naming mag place ulit ng online appointment pero kailangan pong icancel yong nauna. Pero dahil hindi active yong email add nya, hindi namin maicancel. Please help us po.

    • naku, problema po yan. dapat po active ang email address na ginagamit sa pag schedule ng appointment in passport application. try nyo po ng after several days baka po mawala na ung previous appointment nyong sinet for your passport.

  • Good day, I hope you can help me. Nag fill up na po ako sa mga personl info ko tas nung dumating na ako sa point na magbayad na sana kaso napindot ko yung cancel at bumalik sa pinaka umpisa tas nag fill up na sana ako ulit kaso may nakalagay na appointment already exist pero wala akong natangap na appointment code, baka yun siguro kaso hindi pa ako nakabayad. How can you help me please.

Recent Posts

Recent Comments