Frequently Asked Questions On DFA Passport Application

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For this past few days, we have received thousands of queries related to Philippine Passport through our Philippine Passport Facebook Page. We identified that most of the questions asked by the applicants are basic and general questions that can easily be found on our website.

So to address the problem on how we can reply to everyone’s concern, we have written this Frequently Asked Question Page so every once can get their answers immediately.

Every now and then, this article will be updated when a unique set of questions are raised to us for future reference.

    1. HOW CAN I SCHEDULE AN APPOINTMENT WITH DFA FOR MY PASSPORT APPLICATION?

      It’s simple, all you need to do is go to the official website of the DFA for Passport application and get one. If you want to know more about the step by step procedure on how to schedule an appointment with DFA for passport application, I suggest you read our article on “HOW TO SCHEDULE AN APPOINTMENT FOR PHILIPPINE PASSPORT APPLICATION

    2. WHAT ARE THE REQUIREMENTS FOR PASSPORT?

      We have tackled this topic on our article about Passport Requirements, I suggest you read it here: “WHAT ARE THE PASSPORT REQUIREMENTS

    3. MY PASSPORT WILL EXPIRE ON THIS DATE. CAN I ALREADY RENEW IT?

      Passports must be valid for at least 6 months from date of departure. We suggest that you renew your passport 10 months before the date of expiration.

    4. I MADE A MISTAKE IN MY PASSPORT APPLICATION FORM? CAN I CORRECT IT?

      No you can’t. All you have to do is wait for the is wait for the day of your passport appointment and inform the passport processor about the error/s you have committed in your Passport Application Form.

      Note that you have to bring necessary documents as a reference in modifying what you have erroneously entered in your Passport Application Form.

    5. LOST PASSPORT, HERE’S WHAT YOU NEED TO KNOW.

      If your UNEXPIRED or VALID Philippine Passport was lost or stolen, the applicant is required to submit an Affidavit of Loss and a Police Report.

      In case your Philippine Passport is already EXPIRED, the applicant is only required to submit an Affidavit of Loss. The Police Report is no longer necessary to be submitted.

      A 15-day clearing period before the processing of passport application for the replacement of a lost valid passport.

      An additional Php 350 is needed to be paid for the penalty for lost and mutilated passport.

    6. HOW MUCH IS THE PASSPORT PROCESSING FEES?

      You have two option to choose from. Regular or Expedited Processing which cost you Php 950 and Php 1,200.

    7. HOW LONG DOES IT TAKE?

      The processing of your passport application whether it’s first time application or renewal are as follows:

      • Applications made at any Consular Offices in Metro Manila, processing and releasing of passports take 15 working days for regular processing and 7 working days for expedited processing.
      • Areas outside Metro Manila, processing and releasing of passports take 20 working days for regular processing and 10 working days for expedited processing.
      • Philippine Foreign Service Posts, processing and releasing of passports take around 4-6 weeks.
    8. WHERE CAN I GET MY APPOINTMENT CODE?

      The DFA Appointment code will be sent to you through email. To know more about the Appointment Code and how to retrieve it, please read “WHAT IS A DFA APPOINTMENT CODE?

    9. CAN I RESCHEDULE MY APPOINTMENT ?

      Yes you can! All you have to do is return to the DFA Website and enter your DFA Appointment Code and click the button “RESCHEDULE”.

      Please note that you can only do this once and you can only reschedule a weekday appointment to another weekday.

    10. IS LATE COMERS ALLOWED?

      DFA encourages applicants to arrive at the location 30 minutes prior to the appointment. Any late comers are subject to denial of service rendered by the DFA.

    11. CAN I CANCEL MY APPOINTMENT?

      Yes, you can cancel your appointment through this link: https://www.passport.gov.ph/appointment/view.

      Please note that payments made particular to Passport Application fees are already forfeited if you cancelled your appointment.

      You may see our detailed discussion on how to cancel your DFA Appointment on this link – “Cancel you DFA Appointment in DFA Passport Application

    12. CAN I BE ACCOMMODATED IN COURTESY LANE EVEN IF I DON’T QUALIFY?

      Yes. For some special reasons such as important or urgent travel, you can avail the Courtesy Lane. But this depends on the evaluation of the Consular Officer of the proof of the importance and urgency of the said travel.

    13. IS POSTAL ID, TIN ID, PHILHEALTH ID OR NBI CLEARANCE ACCEPTED IN APPLYING FOR PASSPORT?

      No they are not accepted. You may see the complete list of Valid IDs Accepted in applying for Philippine Passport here.

    14. IS MY IDS WITH MY MAIDEN NAME STILL VALID FOR MY PASSPORT APPLICATION?

      If you’re married and don’t have a valid ID bearing your married name, your old Valid IDs which bears your maiden name is still valid as a requirement for your Philippine Passport Application.

    15. WHAT IS THE BEST PAYMENT CENTER TO CHOOSE WHEN SCHEDULING AN APPOINTMENT?

      For our opinion, Bayad Center is one of the best option to choose from among the list due to is convenience and availability to the public. We already experienced using Bayad Center as a mode of Payment. You may read our article How to Pay your Philippine Passport in any Bayad Center for details.

    16. WHAT ARE THE OPTIONS IN PAYING MY PASSPORT APPLICATION FEE?

      Applicants can choose from these payment centers authorized by the DFA to collect payments.

      • Bayad Center
      • EcPay
      • Pera Hub
      • Robinsons Business Center and Department Stores
      • Waltermart Department Store
      • 7-Eleven
      • USCC (Western Union)
      • Villarica Pawnshop
    17. MY PASSPORT HAS AN INCORRECT INFORMATION, WHAT SHOULD I DO?

      Go to the nearest Consular Office and inform them about the error so that it can be evaluated and rectified.

    18. WHEN IS A PASSPORT CONSIDERED DAMAGED OR MUTILATED?

      A Passport is considered damaged or mutilated under the following conditions:

      • Datapage or any information on it is rendered unreadable or has been torn removing any information from the page
      • Passport chip has been damaged and is no longer readable
      • Machine readable zone (MRZ) is no longer readable or has been torn from the datapage
      • Photo on datapage is no longer visible, has been tampered, or the quality is questionable
      • Page/s have been torn out and are no longer available
      • Cover has been unstitched from the booklet
      • Stitching of booklet has been undone
      • Booklet has been severely water-damaged / water-logged and/or visa stamps have bled out

      Should a passport be in any of the above conditions, the applicant must provide an Affidavit of Explanation.

    19. I DIDN’T RECEIVE THE EMAIL CONFIRMATION FROM DFA, WHAT SHOULD I DO?

      You’re not alone! People have been complaining about this problem. We too also encountered this. Anyway, we’ve been hearing this question alot and we’re quite tired of answering the same question over and over again. So we decided to write a whole article about it. To know more about the solution, you may read our blog about “I didn’t receive the email confirmation from DFA, What should I Do?

    20. I DIDN’T RECEIVE THE EMAIL CONFIRMATION FROM DFA, WHAT SHOULD I DO?

      You’re not alone! People have been complaining about this problem. We too also encountered this. Anyway, we’ve been hearing this question alot and we’re quite tired of answering the same question over and over again. So we decided to write a whole article about it. To know more about the solution, you may read our blog about “I didn’t receive the email confirmation from DFA, What should I Do?

About the author

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DFA Philippine Passport

PhilippinePassport.COM.PH is an online publishing website where you can find various articles discussing anything about Philippine Passport. Most of our articles focuses on How to Apply Philippine Passport, Where to Apply, DFA Passport Appointment, Passport Fees and others. Feel free to leave a comment for your questions.

11 comments

  • Hi, my passport is delayed already. I applied for it last March 25, but still no delivery and LBC told me DFA havent forwarded the passport to them yet. Can I ask for the status of my passport and when will it be delivered?

    Howard Godfrey D. Cortes
    Application Date : March 25, 2019.

  • Hello! Good day
    To start this I just renewed my passport last Monday 8th of April I have a surprised free travel from my closed friend way back college. Alam ko at first na may partial damage yung passport ko (5yrs validity and it will expired next year 20th of November 2020 ) sapagkakaAlam ko you need to get an affidavit of mutilation if your passport was damage but hindi nila ako tinanung kong meron ako non. I easily renewd without asking any documents such an ID they only asked for a xerox copy of my current passport. May liquid damage ang passport ko but all of the personal details are still readable (li-it lang ng water damage. My friend was just surprised me last week and our travel will be this coming 12th of April this month to Macau papayagan paba ako ng immigration sec security? This is my second time travelling outside the country using my current passport. Sayang kasi ng free travel 🙁 is this still valid wala po syang punit

  • Hi,

    My mom, Cynthia Villanueva Fajardo, had her passport renewed last February 28, 2019 at DFA Marquee Mall, Pampanga. She wanted to expedite processing of the passport and paid an additional fee as she is scheduled to return to Italy this March 31.

    Initial instruction to her was to pick her passport up by March 11. Then on March 10, she received a text message saying that her passport will not be available by then and for her just to wait for a further advise.

    Today, I was able to talk to one of your representatives and they mentioned that new passport has not yet even been printed out. She even explained to me that production site is in Batangas, then it will go first to DFA Aseana and then eventually to regional branches.

    Let it be known that this is very unacceptable and would highly advise you to improve your processes and be true to the services you offered. Unless you want to pay for the rebooking fees, do make sure to have her passport ready latest by March 23, 2019.

    Regards,
    Cate Fajardo

  • Can I still change my passport picture while it is still on process? I’ve process my passport just this and realized that I looked like a fool in my passport picture after I got home. I hope that you can help me. Thanks.

  • Pa help nman po sana po ay masàgot.
    May misspelled po sa last name q ( maiden name) 1 letter po.
    May joint affidavit po aq with dry seal (speçial power of atty.)
    about sa corrected letter q po. Is this valid to file po para makakuha
    ng passport po? Salamat po.

  • Nakapagbayad na po ako sa villarica at ayun sa first email ng dfa success na ung status. Pero hindi ko pa narereceive ung confirmation email ng dfa. Dec 7,2018 ang appointment ko. Sa lucena pero Camarines Norte pa kami. Ano ba ang gagawin ko para makuha ang appointment code? Iaaccommodate ba ako ng dfa kung sakaling pumunta ako na ang dala lang ay ung screenshot of my reference no. With success status?? Please help me to solve this problem ?

  • My wife online schedule on dec.10,2018 Dfa pampanga and already paid.on bayad center. On the contrary there is discrepency in her mother surname when I got her birth cert. at PSA. Is her payment still valid when I re schedule her? I’m planning to.accompany her after we finish the correction and at tha same time to renew my passport.can we just walk in? Im already sr.cutizen..please advise thank you

  • Hindi po tinanggap ng DFA ang dinalang Special Power of Attorney na dala ng authorised representative na mag aacompanny ng brother ko sa pag apply ng passport. My brother is 17 yrs old so kailangan may mag accompany sa kanya sa pagpunta sa DFA. Pero hindi pwede ang parents ko sa scheduled appointment date ng brother ko for some reasons, so sinamahan sya ng tita ko, bringing a valid ID and the SPA, together with the basic requirements and my brother. Pero bakit sabi ng taga DFA na valid lang daw ang SPA kung nasa abroad ang parent? Wala namang nakasulat sa additional requirements o kahit sa reminders na yung mga nasa abroad lang ang pwedeng may authorised representative na pwedeng mag accompany ng minor applicants.

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