For this past few days, we have received thousands of queries related to Philippine Passport through our Philippine Passport Facebook Page. We identified that most of the questions asked by the applicants are basic and general questions that can easily be found on our website.
So to address the problem on how we can reply to everyone’s concern, we have written this Frequently Asked Question Page so every once can get their answers immediately.
Every now and then, this article will be updated when a unique set of questions are raised to us for future reference.
How can I schedule an appointment with DFA for my Passport Application?
It’s simple, all you need to do is go to the official website of the DFA for Passport application and get one. If you want to know more about the step by step procedure on how to schedule an appointment with DFA for passport application, I suggest you read our article on “HOW TO SCHEDULE AN APPOINTMENT FOR PHILIPPINE PASSPORT APPLICATION“
What are the requirements for passport?
We have tackled this topic on our article about Passport Requirements, I suggest you read it here: “WHAT ARE THE PASSPORT REQUIREMENTS“
My Passport will expire on this date. Can I already renew it?
Passports must be valid for at least 6 months from date of departure. We suggest that you renew your passport 10 months before the date of expiration.
I MADE A MISTAKE IN MY PASSPORT APPLICATION FORM? CAN I CORRECT IT?
No you can’t. All you have to do is wait for the is wait for the day of your passport appointment and inform the passport processor about the error/s you have committed in your Passport Application Form.
Note that you have to bring necessary documents as a reference in modifying what you have erroneously entered in your Passport Application Form.
Lost Passport, Here’s what you need to know.
If your UNEXPIRED or VALID Philippine Passport was lost or stolen, the applicant is required to submit an Affidavit of Loss and a Police Report.
In case your Philippine Passport is already EXPIRED, the applicant is only required to submit an Affidavit of Loss. The Police Report is no longer necessary to be submitted.
A 15-day clearing period before the processing of passport application for the replacement of a lost valid passport.
An additional Php 350 is needed to be paid for the penalty for lost and mutilated passport.
How much is the Passport Processing Fees?
You have two option to choose from. Regular or Expedited Processing which cost you Php 950 and Php 1,200.
How long does it take?
The processing of your passport application whether it’s first time application or renewal are as follows:
- Applications made at any Consular Offices in Metro Manila, processing and releasing of passports take 15 working days for regular processing and 7 working days for expedited processing.
- Areas outside Metro Manila, processing and releasing of passports take 20 working days for regular processing and 10 working days for expedited processing.
- Philippine Foreign Service Posts, processing and releasing of passports take around 4-6 weeks.
Where Can I Get My Appointment Code?
The DFA Appointment code will be sent to you through email. To know more about the Appointment Code and how to retrieve it, please read “WHAT IS A DFA APPOINTMENT CODE?“
CAN I RESCHEDULE MY APPOINTMENT ?
Yes you can! All you have to do is return to the DFA Website and enter your DFA Appointment Code and click the button “RESCHEDULE”.
Please note that you can only do this once and you can only reschedule a weekday appointment to another weekday.
Is Late Comers allowed?
DFA encourages applicants to arrive at the location 30 minutes prior to the appointment. Any late comers are subject to denial of service rendered by the DFA.
Can I Cancel my Appointment?
Yes, you can cancel your appointment through this link: https://www.passport.gov.ph/appointment/view.
Please note that payments made particular to Passport Application fees are already forfeited if you cancelled your appointment.
You may see our detailed discussion on how to cancel your DFA Appointment on this link – “Cancel you DFA Appointment in DFA Passport Application“
Can I be accommodated in Courtesy Lane even if I don’t qualify?
Yes. For some special reasons such as important or urgent travel, you can avail the Courtesy Lane. But this depends on the evaluation of the Consular Officer of the proof of the importance and urgency of the said travel.
Is Postal ID, TIN ID, PhilHealth ID or NBI Clearance accepted in applying for Passport?
No they are not accepted. You may see the complete list of Valid IDs Accepted in applying for Philippine Passport here.
Is my IDs with my Maiden Name still valid for my Passport Application?
If you’re married and don’t have a valid ID bearing your married name, your old Valid IDs which bears your maiden name is still valid as a requirement for your Philippine Passport Application.
What is the Best Payment Center to choose when Scheduling an Appointment?
For our opinion, Bayad Center is one of the best option to choose from among the list due to is convenience and availability to the public. We already experienced using Bayad Center as a mode of Payment. You may read our article How to Pay your Philippine Passport in any Bayad Center for details.
What are the options in Paying my Passport Application Fee?
Applicants can choose from these payment centers authorized by the DFA to collect payments.
- Bayad Center
- Pera Hub
- Robinsons Business Center and Department Stores
- Waltermart Department Store
- USCC (Western Union)
- Villarica Pawnshop
My Passport has an Incorrect Information, what should I do?
Go to the nearest Consular Office and inform them about the error so that it can be evaluated and rectified.
When is a Passport considered Damaged or Mutilated?
A Passport is considered damaged or mutilated under the following conditions:
- Datapage or any information on it is rendered unreadable or has been torn removing any information from the page
- Passport chip has been damaged and is no longer readable
- Machine readable zone (MRZ) is no longer readable or has been torn from the datapage
- Photo on datapage is no longer visible, has been tampered, or the quality is questionable
- Page/s have been torn out and are no longer available
- Cover has been unstitched from the booklet
- Stitching of booklet has been undone
- Booklet has been severely water-damaged / water-logged and/or visa stamps have bled out
Should a passport be in any of the above conditions, the applicant must provide an Affidavit of Explanation.
I DIDN’T RECEIVE THE EMAIL CONFIRMATION FROM DFA, WHAT SHOULD I DO?
You’re not alone! People have been complaining about this problem. We too also encountered this. Anyway, we’ve been hearing this question alot and we’re quite tired of answering the same question over and over again. So we decided to write a whole article about it. To know more about the solution, you may read our blog about “I didn’t receive the email confirmation from DFA, What should I Do?“