We have all different reasons why a cancellation of the passport appointment that we have scheduled in DFA website is needed. But for whatever reason it might be, I’m sure that there’s a valid reason behind it.

Today, we’re going to talk about the process on cancelling your appointment in DFA Passport Application. The process is straight forward and easy. Actually, all you have to do is go back to DFA Website and hit the Cancel.

But for the sake of the people who don’t have a single clue on how to cancel their schedule appointment, here it is.

First thing to do is get your DFA Appointment code from the email sent to you by the DFA website.

CANCEL YOUR APPOINTMENT IN DFA PASSPORT APPLICATION

Copy the appointment code and go to the View Appointment page of DFA.

Once the page is loaded, key in your appointment code and your email address used to schedule the appointment for Passport Application.

Click the captcha button and press the “View Schedule” button to display your existing appointment.

CANCEL YOUR APPOINTMENT IN DFA PASSPORT APPLICATION

The DFA Website will display the details of your schedule such as your Appointment Code, the DFA Site where you choose to process your application, date and time of your appointment and lastly, the applicant’s name.

From this page, you can see at the bottom are the four (4) important buttons. These are the “Cancel Appointment”, “Download Form”, “Reschedule”  and “Payment”.

For the sake of this article, we will be ignoring the other three buttons and will be focusing on the task to cancel the appointment.

Click the button that says “Cancel Appointment” to cancel your existing appointment.

CANCEL YOUR APPOINTMENT IN DFA PASSPORT APPLICATION

Right after you click the button, you will be directed to this page shown below.

CANCEL YOUR APPOINTMENT IN DFA PASSPORT APPLICATION

This page confirms your cancellation is successful.

I ALREADY SCHEDULED MY APPOINTMENT BUT I DON’T HAVE A DFA APPOINTMENT CODE.

Here’s the thing, this procedure on cancelling your Appointment in DFA was left out when they upgraded or modified the process of scheduling an appointment.

Let me break it down to you. We’ll discuss first the old process. Before, payment of application fee is not yet done in advance. All you have to do is schedule an appointment from the DFA Website. You will also be receiving an email as a confirmation of your appointment. That email contains your DFA Appointment Code.

Due to the recent change implemented by DFA, the current process now is you need to schedule an appointment with the DFA website. Once done, you will receive an email instruction to pay the Passport Fees to your preferred Payment Centers. That email contains a Payment Reference Number which you will be using when you present your payment to the cashier from your chosen Payment center.

Note that the Payment Reference Number is different from the the DFA Appointment Code.

Once you’re done with the payment, you will receive another email confirmation from DFA that your payment is successful (see image below). That email already contains your Appointment Reference Number or DFA Appointment Code.

SO WHAT DOES THIS MEAN?

If you think about it, you can’t cancel an UNPAID DFA Appointment. This means that if you schedule an appointment for passport application and you suddenly decided to cancel your appointment for whatever reason. Then you can’t do that.

You can’t because cancelling a DFA appointment requires DFA Appointment code. To get the DFA Appointment Code requires payment of Passport Fees.

WHAT SHOULD I DO IF I WANT TO CANCEL MY APPOINTMENT BUT DON’T WANT TO PAY THE PASSPORT FEES?

Every Payment Reference Number issued by the DFA website are required to be paid within 24 hours.

If you try to pay the passport application fee after 24 hours, your payment will be rejected by the Payment Center. It will be rejected because it will show up on their computer that your Payment Reference Number is expired.

BUT DFA WEBSITE IS SAYING THAT I NEED TO CANCEL MY APPOINTMENT FIRST BEFORE BOOKING A NEW ONE?

If you fail to pay within 24 hours, your appointment will be still be in pending status. Pending but not cancelled. To cancel this, all you have to do is to wait for another 24 hours so your previous appointment will be deleted or erased from the database of DFA Website Appointment System.

Imagine these scenario, for example, today is May 31, 2018 – 3PM and I decided to set an appointment in DFA Asean on June 10, 2018 – 10AM.

May 31, 2018 (same day) – I will receive an email with my Payment Reference Number.

June 1, 2018 3:00PM – deadline for the payment of Passport Application.

Assuming that I failed to pay the Passport Fees, I have to wait until June 2, 2018 – 3PM so that I can set another schedule or appointment with DFA website.

Our job is done here! I hope I explain it well. Stay tune to our next article!

If you have any questions, feel free to leave a comment in the comment section.

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DFA Philippine Passport

PhilippinePassport.COM.PH is an online publishing website where you can find various articles discussing anything about Philippine Passport. Most of our articles focuses on How to Apply Philippine Passport, Where to Apply, DFA Passport Appointment, Passport Fees and others. Feel free to leave a comment for your questions.

300 comments

  • paano.po ba ecancel ung una ko.appoointmen dko pa nmn natapos ung fill up about sa pay..nagleave na ako.tas ng resked Ko dko na magamit ung fill up ko ma bago kc kelangan cancel kopa ung previuse na fill ip ko.paano ko ecancel dpa nmn nag confirm.ni wla pa nga ako code number

  • Cancel ko po yng appoinent ko kc wla po ako natanggap sa email.ko na verification code kya hinde po ako makapag payment

  • hello po ask q lang po sana panu kaya icancel ung appoinment na dati kso d q na alam ung appoinment code.. nawala na ung copya q.
    hindi kc aq mkpgparenew ng passport..

  • Hello po, na cancel po namin yung appointment kagabi aug 8 kase may limit na po pala ang rescheduled ng appointment. May chance po ba mabawi yung binayad or makapag-schedule na lang ng bago ng walang binabayaran?

  • Hi sis, same problem po tayo ano po ginawa nyo para magamit parin yung binayad nyo paano po magpasched ng nacancel n appoinment. Pls. Inform me po kung paano if you have an idea po.

  • DFA mukhang pera ..bbyad na sna ako tpoz bigla lng nwla .edi gumawa ulit ako ng appountmnt peromayaw na kasi my existing appointmnt ndw pero pg view details ko sa na appoint ko na kelngan ng appoinmnt code..grbehh..tpos pg d na cncel.ng 3days dpt byran?gmito ba pmmlakad ni duterte o mudos nio.lng.

  • Hi goodevening… Nacancel ko po yung appointment ko sa aug 05 imbis na iresched ko. Paano po ulit ako makakapagsched? 🙁

    • Hi sis, same problem po tayo ano po ginawa nyo para magamit parin yung binayad nyo paano po magpasched ng nacancel n appoinment. Pls. Inform me po kung paano if you have an idea po.

  • Goodday.. na cancel ko po yung appointment ko. Kala ko po kasi pwede pa ako magparesched. Paano po ba yun? Paano po ako magpaparesched.? Hindi ko n po b mggamit ung binayad ko para magparesched nlng ulit.?

  • Cancel ko po yng appoinent ko kc wla po ako natanggap sa email.ko na verification code kya hinde po ako makapag payment

  • Good day po..pano po ako mag cancel ng appointment sir/maam..nag expired po kc ung date ng payment ko..maraming..slama..magpapa re schedule nlng po sana ako ulit..

  • Gudmrnng po bkit po gnn ngappointment aq sa dfa at natapos ko nmn po kso nang mgbabayad npo aq ay hnd po aq mkabayad dhil dw po dicline po. Pno ko po mabbayaran ang passport appointment ko

  • ASK KO LANG PO MAG PAPA RESCHED PO SANA AKO KASO LANG NUNG NILAGAY KO NA YUNG CODE KO SYAKA EMAIL ANG LUMALABAS APPOINTMENT DOES NOT EXIST ANO PONG NANG YARI E ISANG ARAW PA NAMAN BAGO MAG 30 DAYS YUNG PASSPORT KO SYAKA KAILANGAN PO BA 2 ID SYAKA PSA ANG IPAPASA NA REQUIRMENTS HINDI PO BA PWEDE YUNG NBI SYAKA PSA LANG? PASAGOT NAMAN PO SALAMAT.

  • ‘ Gud Pm Mam/Sir Paano Po Yun nagpaapointment Po Ako nung June 24 2019 Ang Aking Oras Ay 7:00Am to 8:00Am Eh Wala Pa Po Ako PSA hindi na Po Ako nakakuha kci Po wala Pa Po Ako Pang badyet Pangkuha ng PSA nakahanap Man Ako nGaun Araw Eh 8:00Am Po bukas ng PSA Dito Saamin.
    Salamat Po Sa Sagot

  • Good day! Paano po Kung di nka punta sa mismong appointment date pwede pa ba gamitin ang payment for the next re-appointment? Or rescheduling? May emergency kasi nangyari huhu..

  • sir ask lang for print na sana yong appointment ko kaso nag brouwnout na wala paano yon hindi kona ma print, ano po gagawin ko pwede ba bayaran kahit wala yon or saan hahanapin yon para ma print?

  • Wala ndaw po tayong magagawa. Ifoforfiet ndaw nila kahit ikaw mismo nagcancel kahit more than 3days prior sa scheduled appointment mo.

  • Dami Kalokohan ng DFA ngyon dapt kasi s Mismong araw ng appointment Ang Bayad katulad Nian may prblema s Birthcet ng anak sinunod lahat ng papel Nya ay yung asa birthcert tapos di daw pde ganun! which is di Nmn namin error s hospital ako nanganak sila Ng type ng name ng anak ko.. binigyan anak ko 30 days para ayusin ei Matagal pla Maayos yan Bwisit.. Ibalik Nio binayad namin. Mahirap lang kami pinahirapan Ng anak Ko ibinayad na 1,250 jan. Tapos bukod dun kailangan daw Ng LTO Pro Pra s Bagong I.D anu Yan Gaguhan mahal Ng bayad Nun.. Paano namin mababawi yung pera kesa M forfiet lang.

  • Dami Kalokohan ng DFA ngyon dapt kasi s Mismong araw ng appointment Ang Bayad katulad Nian may prblema s Birthcet ng anak sinunod lahat ng papel Nya ay yung asa birthcert tapos di daw pde ganun! which is di Nmn namin error s hospital ako nanganak sila Ng type ng name ng anak ko.. binigyan anak ko 30 days para ayusin ei Matagal pla Maayos yan Bwisit.. Ibalik Nio binayad namin. Mahirap lang kami pinahirapan Ng anak Ko ibinayad na 1,250 jan. Tapos bukod dun kailangan daw Ng LTO Pro Pra s Bagong I.D anu Yan Gaguhan mahal Ng bayad Nun..

  • Ano po gagawin pag na cancel mo appointment mo pano na yung bayad mo or pano mo pa re reschedule yung apointment mo sna may sumagot salamat

    • Wala ndaw po tayong magagawa. Ifoforfiet ndaw nila kahit ikaw mismo nagcancel kahit more than 3days prior sa scheduled appointment mo.

  • Pwede po ba ulit gamitin yung naibayad mo na for new DFA appointment? Na cancel ko po kasi yung una kong sinet na date for appointment

    • pre parehas tayo ng problem na cancel ko din appointment ko saka naka bayad nako kaya ko na cancel kasi akala ko reschedule ang na click ko cancel button pala. paano yun? 1,200 pa namanang binyad ko. sabi daw ma forfeit na ang payment??

  • gud day po
    wala pong dumating na code sa aking email add pra bayaran ung pina-appoint kong sked ng passport renewal anu pong gagawin ko..

  • Good day! Ask ko lang pwede pa po ba mabago ang information ko kahit confirmed at bayad na? nagkamali po kasi ng nalagay sa place of birth ko. I’ll appreciate your reply. Thanks!

  • I failed to apply for new passport because there is a problem on my birth certificate. DFA gave me 30 days lead time on my current appointment and must accomplished correction on my birth certificate. But the correction will be done after 2-3 months said the city hall register. Can I reschedule my appointment after 2-3 months?

  • Hello po what if i forgot to confirm in 1 hour the email of dfa that I reschedule and now my old appointment code cannot be found already and invalid how can i get new one and i already paid for it

  • Hello..nag group appointment po kami..group of 2,magbayad na dapat ako sa 7/11 but offline daw ang dfa,so..hindi ako nka bayad..bumalik ako the other day pero need na daw w validate Yung reference number ko..gusto ko sna magpa appointment ulit but hindi raw pwd kasi nka appointment pa daw ako..what ahould i do?

  • Hi the reference number is invalid i cant pay at 7eleven outlet. I says the reference number is invalid.. Then i apply for new schedule the system says i allready had an schedule please help… Ty my reference number is DFWSQXXM0

  • Na cancel ko po ang appointment ko ngayong april 25, 2019. bali po bayad na po ako sa 7-11 paano ko po maippreschedule ang appointmnet ko ng hindi n magbbyad ulet. Kasi bayad n nmn po ako.pero willing nmn po ako pumunta sa schedule ng appointment ko.hindi ko lng po talaga sinasadya n macancel.salamat po

  • hello po.. i would like to ask kung anong dapat gawin kasi po ang na file ko po sa payment is yung regular pay (950) peru gusto pala ng ate ko is yung rush (1200) .ano pong gagawin ko ? salamat sa pagsagot

    • Na cancel ko po ang appointment ko ngayong april 25, 2019. bali po bayad na po ako sa 7-11 paano ko po maippreschedule ang appointmnet ko ng hindi n magbbyad ulet. Kasi bayad n nmn po ako.pero willing nmn po ako pumunta sa schedule ng appointment ko.hindi ko lng po talaga sinasadya n macancel.salamat po

    • Hello po. Ask q lng po f ano dapat gawin f nagpa esked aq taz kinabukasan binabayaran q sana kaso po ayaw na po tanggapin ng machine. Ngaun po inulit q ang esked after the 48 hours na accept nman po the problem is dna po nag send ng verefication reference para mabayaran ung appointment sa bayad center. Ano pwd gawin? Nag stuggled po kc q to resched. Hope to answer soon. Thanks.

  • paano po magreschadule ng appointment s dfa after hindi ako nkapnta s tlgang schedule?lagpas 30 day n po?
    pls..answer my question salamat po

  • Pwede po ba ulit gamitin yung naibayad mo na for new DFA appointment? Ni cancel ko po kasi yung una kong sinet na date for appointment

  • refundable po ba ang ang appointment na cancelled..ksi mali ang details na nalagay, instead na name nung applicant. yung mother ang nalagay bayad na po yun..

  • I booked for 2 in the group appointment, but when I received the details for the payment with the payment reference number, it is only for 1 applicant? what happened and what can I do to rectify this?

  • GOOD DAY!
    KUMuha po ako ng appointment slot nong march 10 2019 tapus binayaran ko march 11.2019.. hanggang ngayun april 2 wala parin po akung natatanggap na confirmation?

  • Pacancel po ng aking aking appointment ..dko po kc nakita agad ang reference number kaya d q ko alam kung paano ko bayaran

  • Pacancel po ng aking appointment schedule nacancel ko po kase sa nung mag select aq ng payment salamat po

  • i reschedule my dfa appointment but faiked to click the confirmation button saying after 1hour. if u failed to click the button ur reschedule appointment will b cancelled..i tried to reschedule my dfa appointment again but my when i entered my application code and email…it appeared that may schrdule does not exist.

  • HI GOOD MORNING I ALREADY SET AN APPOINTMENT FOR THE RENEWAL OF MY PASSPORT MAY 9, 2019 WILL BE MY SCHEDULE AND I ALREADY PAID THE PASSPORT FEE HOWEVER I MADE A MISTAKE ABOUT THE BIRTHPLACE OF MY FATHER AND THEN I DECIDED TO CANCELLED FROM MAY 9 TO APRIL 4 YUNG BINAYAD KO PO BA FOR MAY 9 PWEDE PO BANG SA MAY 4 NA LANG YUN?

    • Hi guys, nakalagay kasi sa instruction ng DFA Website kung ikansel po ang booking, dapat 3 days before the schedule of appointment naikansel mo na ito.

  • Sinubukan ko pong e re schedule yong appointment ko but hindi ko po siya na confirm within 1hour ..After that ayaw na po view ng appointment ko ..Appointment doesn’t exist na po sinasabi .Paano ko po mabubuksan yong appointment ko ulit .. bayad na yun.

  • Hi i would like to cancel my dfa appointmeng. Kasi matagal pa ung appointment na kinuha ko kanina pero ngayun mai mas malapit na schedule .thanks

  • gusto ko na pong mag bayad po. pero paano po? kasi hindi ko po matanggap and code para mag bayad.. madami na akong gusto i apoint para maka bayad po.. pero hindi parin.. i realy want po. rigth away na respond and make a new apointment. payagon nyo na po ako.. kailangan ko ng mag prepare at mag appoint only for this month po.. baka wala ng slot..sa bago na lang na account po mag send kayo..

  • how to do i know if y appointment was set . i did’nt get any email from dfa for the codes. and after i filled up the details they were asking ,payment facility appeared blanked. how do i know if it was booked or not yet? i kept on trying to reload the payment facility to show up but it did”nt work. thanks for the response.

  • Hello po good pm po paano po na ng pa appointment po ako passport renewal po at nabayaran ko na po siya pagkatapos po na receive ko po sa email ko pagkatapos ng payment ko na mali po yung firsts name ko don nakalagay pangalan po ng mama ko e kaya po cinancel ko .paano po yun?payment ko?gusto ko po bagohin yung name doon

  • Good day p.o. DFA. ..paano po kung walang damaging na confirmation code para sa payment…paano ako magbabayad sa mag authorized payment kung walang confirmation code, tapos I tried to get another appointment but there’s a note that I need to cancel 1st my appointment to get another appointment eh wla namn ako narerecieve n code para mabayadan ko ..

  • hi, I just want to change my email add at my appoinment..how can I do that? I’ve entered the wrong one.

  • good day
    i want to cancel my appointment i dont have code but every time im trying to set an appointment its notify that i need to cancel my existing appointment

  • Hello, i have a mistake and fill up the wrong name and i already paid via online payment ? can i change the name that i fill up ? or cancel it and fill up again? and what about the refund?

  • Good day !

    I was judg so worries coz. Dfa sen fne tagt my slot has cancel even i didnt cancel my slot
    Appointment Code : 00162019040100193
    DFA Site : Calasiao (Robinsons Calasiao, Pangasinan)
    Date : Monday, Apr 01, 2019
    Time : 16:00 – 17:00

    I aftaid tht o dont have any reason to cancel sot slot because i really need passport as my valid id .

    Please help me because. It said once cancel need to paya again for schedule .
    I work so hard to earn for my pssport . Pleae reply thank you

  • hi what should i do, i paid already the booking fee scheduled on march 8 but to my dismay the releasing of my birth cert will be on march 9 what shall i do? requirements for renewal of passport is the birth cert right?

  • Good day po nakapagpaappointment na po ako at nabayaran ko na rin po pero nung nabasa ko po ung form mali po ung lugar ng kapanganakan makakaapekto po ba ito kung sakali?at paano po ito baguhin? Salamat po

  • Hi. Pa help naman po, yung email kong nalagay sa dfa is di active then yung prinint kona yung receipt form wala yung Reference #. Until now di paren ako makapag re appointment ng DFA passport. Sabe sa DFA within 24 hours kapag di nabayaran ang receipt form maeexpired na daw po? Then pwede na ulit mag register. Pa help naman po kung anong gagawin ko. Salamat

  • I was not able to print the payment nor did I get an email with payment reference code so was not able to pay at 7-11, It has been over a week since I scheduled for an appointment on Mar 5, 2019, Tonight, I tried to set an appointment for Feb 27, 2019 but cannot proceed because I have previous appointment. However, I cannot cancel since I don’t have the appointment code.

    So I cannot proceed to book another appointment.

    I plan to just let Mar 5 pass by. Will I be barred from setting appointment for a couple of weeks or months?

  • Hi, nag booked ako ng appointment for my brother pero hindi na pala active ung gmail nya, kaya hindi ko makuha ref number for payment. Icacancel ko sana at mag re appointment ulit using his new gmail.

  • Walang problema yan, Kung Hindi mo nabayaran kasi late ka nagbayad okay lang yan kaau 24 hours expiration nyan. Ang Appointment code po, makuha MO yan pagkatapos mo nang magbayad. Kung lagpas 24 hours na at hindi na tatanggapin ang bayad. So, hintay ka 2 days (48 hours) para mabura yung appointment mo. After 2 days. Mka pagpa appointment kana ulit Thank u

  • gud am po paa no po ba mag cancel ng appointment kc hindi po ako makapagbayad kc hindi ko nakoha ung acount ng dfa town center pls

    • Walang problema yan, Kung Hindi mo nabayaran kasi late ka nagbayad okay lang yan kaau 24 hours expiration nyan. Ang Appointment code po, makuha MO yan pagkatapos mo nang magbayad. Kung lagpas 24 hours na at hindi na tatanggapin ang bayad. So, hintay ka 2 days (48 hours) para mabura yung appointment mo. After 2 days. Mka pagpa appointment kana ulit Thank u

  • BAKIT GANITO? WALANG SUMASAGOT? DI KAMI MAKAPAGBAYAD NG APPOINTMENT NAMIN DAHIL NUNG SA PAYMENT NA NAG INVALID. TAPOS WALA KAMING NARERECEIVE NA CODE KAYA DI NAMIN MACANCEL. IT’S SO GRRRRRRRRRRRRR! 😡😡😡

  • good day po ask ko lang po nacancel ko po kasi appointment ko kasi mali ang nalagay na birthday at place of birth nabayaran ko na kasi sya pano po kaya sya marerefund or maayos na hindi ako uliy magbabayad please response po

    • Wait for 48 hours and your appointment will be deleted or erased ng DFA kasi 24 hours Lang yung binigay nila na dapat mong bayaran (reference number) After that 24 hours at Hindi kpa nagbayad, yung bayad MO, Hindi nila tatanggapin. So ang gawin MO Lang wait ka ng dalawang araw (48 hours) pra magpa appoint ka uli. Kasi na idedelete yun nila ang appointment mo. Sana nasagot po.

    • Walang problema yan, Kung Hindi mo nabayaran kasi late ka nagbayad okay lang yan kaau 24 hours expiration nyan. Ang Appointment code po, makuha MO yan pagkatapos mo nang magbayad. Kung lagpas 24 hours na at hindi na tatanggapin ang bayad. So, hintay ka 2 days (48 hours) para mabura yung appointment mo. After 2 days. Mka pagpa appointment kana ulit Thank u

  • Bat ayaw pong maCANCEL at kailangan pa ng APPOINTMENT CODE para po maCANCEL at isa pa po sir/maam wala pang dumadating na CODE sa akin ,kasi po wala pa akong pera para pampabayad ,sa feb. 9 pa sahod ko .. kaya ipapacancel ko po muna sana APPOINTMENT ko …

    Paano ko po maiCACANCEL APPOINTMENT ko ?
    Kahit wala pa po akong APPOINTMENT CODE?
    Paano po gagawin ko ??
    PaHELP naman po maam/sir

      • Hello po kahit twice na po nakapag appoint? First kse walang ref # akong natanggap kaya nagpa appoint ako let knina kso di mkapagpadala pinsan ko kaya baka macancel na naman . Pano po un? mkakapag pa resched po ba ako let?

    • Hi sir wait kalang ng 48 hours. Automatic mabubura Man yung appointment mo. After 2 days(48 hours) makapagpa appointment kana uli. Wlang kaso yun.

      Ang appointment code makukuha MO lang yan pagtapos kanang bumayad

  • thank u so much! job well done on explaining cancellation scenario #2 because thats my problem rn! failed to pay within the window time and i cant resched im in panic mode. lol thankssss

  • Good Evening Maam /Sir . Pwede po pa send ulit ng application form/appointment code mali po kasi email yung nailagay ko . At Alabang town Center Schedule date March 15,2019 4pmto5pm .

    Thank you

  • Nag try po ulit ako kaso always nga po lumalabas ung cancel the appointment i dont know how po kasi wala po ako natanggap nga na mail dahil sa pagkakamali ko sa email, what should i do po? Help namn po, thank you.

  • Good evening po nagkamali po ako sa paglagay ng email ko sa appointment ko hndi kopo ma cancel yung appointment dahil wla po akong code due to the pagkakamali ng pagkalagay ng email kaya sadyang wala po akong mareceive. Paano po i cancel na para po makakuha po ako ulit ng appointment. Psensya napo sa pagkakamali i hope na matulugan nyopo ako salmat po.

  • nag pa appoinntment po ako january 31 , 2019 po,24 hrs lang po kasi ung sa payment expire n po ks kaya d ko na binayaran,, thank you po ma’am / sir

  • good pm po, ma’am sir ,,for cancell appointment po hindi ko pa po nabayaran payment for appointment,,,hindi na po ako makapag appointment ung appointment code po nabura ko na po eh pa tulong naman po thank you po

    • nag pa appoinntment po ako january 31 , 2019 po,24 hrs lang po kasi ung sa payment expire n po ks kaya d ko na binayaran,,kaya nagtry po ako ulit na mag appointment cancell ko daw po muna ung existing ko po,,e nabura ko na po yung email d ko po alam appointment code pa help po thank you po ma’am / sir

  • CANCELLED APPOINTMENT
    hi po hindi po ako nakareceived agad ng email para sa reference ko,,late ko na pong nakita na sa SPAM po pala po pumapasok humihinge po ako ng pasensiya kaya hindi po ako nakpagbayad sa loob ng 24hrs

  • Good day’
    RE: Cancellation of Appointment

    My schedule is Feb8 and I did not receive any confirmation code, need to pay on outlets. What shall I do to cancel the appointment? Please advice.

    • Good evening po nagkamali po ako sa paglagay ng email ko sa appointment password ko need konapo ma renew passport ko hndi kopo kasi ma cancel yung appointment dahil wla po akong code due to the pagkakamali ng pagkalagay ng email kaya sadyang wala po akong mareceive. Paano po i cancel na para po makakuha po ako ulit ng appointment. Psensya napo sa pagkakamali i hope na matulugan nyopo ako salmat po.

  • I didnt finished my application form…
    I have to choose which payment method i will use… the page reload.
    I didnt receive any email…
    How can i set my appointment…
    I need it badly…

  • Good day maam/sir. Nd po ako nka tanggap ng confirmation code . Mag babayad dn ako sa 7/11 . Uultin ko po sna ult. Kso ayaw na po mabago. Pano po ba to? Jan.24 po ung nka sched ko sa dfa manila. Pakisend nalang po ult. Jessondelacruz0814@gmail.com
    Slamat po

  • Good noon! Hindi ako nakatanggap ng DFA’s confirmation number in my email to be used to pay at 7 eleven. How can I receive it? I’m turing to type another schedule but I should cancel the first, but I can’t find the page.

  • How can i continue my my appointment because i click exit i dont know how to get it back the previous application.. all i need is to click the pay method. And the get the code

  • Nagcancel po ko ako ng appointment this Jan. 10, 2019, Kahit paid na ko. Magagamit ko pa rin po ba yung payment ko na yun if mag resched Ako? Or another appointment and payment?? Thanks for the response.

    • Ganyan din ngyari skin kagabi nacancel ko..pagcheck ko ulit appointmebt code does not exist.. anong ngyari sau?narefund mo ba..

  • Pwede po ba mag pacancelled ng passport schedule then mg parebook po ng bago kase mali po ung nalagay na email add kaya dipo makuha ang appointment code

  • I want to ask po paano ko malalaman yung appointment code ko. Group (2 applicants) appointment po yung kinuha ko. Natapos ko na ilagay yung details para sa applicant 1 tapos nung malapit na akong matapos sa paglagay ng details ng applicant 2 biglang nag-hang ang computer ko. Hindi ko pa naman tapos yung pagfill-up ng details ng applicant 2. Nung ok na ulit yung computer ko nagtry ako ulit kaso hindi na pala pwede dapat daw i-cancel yung previous appointment ko. Nagcheck ako sa email ko kung nagsend ang dfa pero wala po akong natanggap. Please po ano po gagawin ko? Need ko talaga makapagprocess ng passport this january 26.
    Wala po akong balak magcancel. Hindi ko lang po alam kung paano ako makakapag-appointment na complete yung details kasi hindi naman po kumpleto yung dati dahil naghang ang computer ko.

  • I accidentally pressed cancel sa confirming payment. Kaso i haven’t recieved any notification sa gmail ko kasi i want to appoint a brand new appoinment kaso sinasabi ng system na nag iiexist ang appointment. My problem here now is hindi ko alam ang appoinment code ng nagawa kung appoinment icacancel ko sana. Wala namang sinesend na code ang system sa gmail ko. How do i fix this po need urgent answers.

  • Paano po paresched po ng appointment wala naman po senend na appointment code salamat po…pls pasend po. Or need mag bayad muna po ba? What if nakapag bayad po kmi pero ung email po na ginamit is hindi na po maopen..salamat po..pasend lan po sa gmail account ko po kc un po ang pwd…salamat po eto po.
    Mainely0408@gmail.com

  • Hi! Nagpa appointment po ako at january 7 2019 ang kinuha kung schedule pagkatapos ko pong mag pa appointment wala po akung natanggap na email galing sa DFA bacolod or appointment code. Thanks

  • Hi good day. I already booked and paid the amount at 7/11 and now I found out that the information on the nme is typo error. what shall i do?

  • Pano po i cancel ung di pa bayad na passport nag pasced ako kaso di ko tinuloy tas consider na pala na naka sced un kahit di bayad wala akong code na natanggap pano po icancel un

  • Hello, I have this problem since June 2018. I booked an appointment but failed to pay the passport fees and I really had a hard time to make an appointment since then. Is it because my payment is still on pending status? What should I do? Do I have to pay it even though it lapsed a month. I need your help please. I really have to renew my passport. I feel so helpless..

  • Hi i need help to cancel appointment na hindi ko naman nabayaran. Until now hindi ako makabook kasi nag eerror na kailangan ko raw icancel muna ung unang nakabook. Hindi ko sya nabayaran within 24hrs and it was 2months ago na until now hindi pa rin nawawala ung appointment. Paano ba ako makakapag book nito? Please help. Thanks

  • Good day. Panu kpo maka cancel po yung application kpo kasi wala po akong natanggap na ref no para sa babayaran kpo? Dalawang beses po ako nag try ulit pero sabi i cancel daw muna yung naunang application kpo e dk ma candel kc wala po akong nataggap na ref number po?

  • Same here nag apply din ako ng appoinment pero walang lumabas appointment code nag re appoint po ako pero ang sabi appointment already exists paano po yan? Hindi ko po malalaman kong anong petcha po ako na at hindi ko alam ang refference number
    Cliffordjason@gmail.com

  • MAM?SIR IPAPACANCEL KO PO NAG KAMALI SA EMAIL KAYA NDI PUMASOK REFERENCE NUMBER GAGAWA NA LNG PO AKO NG BAGO FIRST TIME KO PO KASI MAG PA APPOINMENT

  • patulong po, nag set po ako ng appointment para sa kuya ko sa angeles na site dun napo ako sa DFA ePayment Services na po pero hindi ko po tinuloy at I close the site dahil malayo daw. nag apply ako ulit sa bacolod na site pero ito po lumabas Appointment already exists. Please cancel your previous appointment to book a new appointment schedule. ano po gagawin ko?

      • patulong po, nag set po ako ng appointment para sa kuya ko sa angeles na site dun napo ako sa DFA ePayment Services na po pero hindi ko po tinuloy at I close the site dahil malayo daw. nag apply ako ulit sa bacolod na site pero ito po lumabas Appointment already exists. Please cancel your previous appointment to book a new appointment schedule. ano po gagawin ko?

  • This passport online application is so difficult!! How Can i cancel my previous appointment so that i can apply a new one? Please reply asap

  • I am scheduled for an appointment tomorrow, already paid the processing fee but I cant able to make it for some reasons? Can I still cancel it?

  • Hi mam/sir nag online appointment po ako sa january 16 and 23 pero hindi successful pag online ko kasi wla po ako na received email.Pwede po ba eh cancel application renew passport anak ko si Vinz Julian C. Corpuz pra makabalik po ako ulit mag online renew pasport early january 2019..please reply kasi di po ako marunong kung paano eh cancel online kaya di ako makapasok ulit na mag online renew pasport for appointment DFA Zamboanga..thanks and God bless..

  • Good pm po maam ask ko lng po ngpaschedule po ako ng january 16 pero wlang dumating sa na appointment code.. Inulit ko po cia pero ang nakalagay mo appointment already exist po papaano po yun para macancel po .??

  • sablay ang system nyo.. wag nyo pahirapan ang mga tao.. pag hindi nabayaran due to some reason sana after 5days automatic na cancelled na. wag nyp pending. ang hirap hanapin ng cancellation nyo sa wesite nyo. hindi lahat ng tao marunong sa computer at may sariling computer.

    • pag pumunta ka sa view my appointment ilalagay mo ung appointment code pero sabi ng system nila appointment does not exist.. pero pag nag new appointment sasabihin may pending ka pa ng appointment at need mo cancell. dimo naman m cancell kasi does not exist na. nagmamadali kami dahil may hinahabol kaming date ng alis.. sana pakiaayos ang system nyo at mabura ang previous appointment ko thanks.. mag 1month na yan hanggang ngaun ganun pa din.

  • Have a good day po meron po akong previous n appointment sa Philippine Consulate General in Dubai on Sept 26 2018 ..Di ko n po nacancel that time po kasi July nun kailangan ko i renew ung visa ko kaya lng sabi sa agency di ko nrw po pede i renew ung visa ko dahil ung passport ko po is lessthan 6month npo maxpired npo sabi po sa agency need ko n daw po mag exit ng pinas ..kaya di ko npo napuntahan ung appoinment ko dahil aug po nag exit npo ako ng pinas.. nagttry po ako mag p appointment po uli but need daw po n i cancell ung previous ko but di ko po alm kung paano .. salamat po and Godbless!

  • Maam/sir pano ko po ba makukuha yung confirmation code ko? I tried to set an appointment po kasi actually 2 po kami, but suddenly pag dating dung sa payment fee na sinasabi I canceled it then basta na lang po nawala without knowing kung ano ng nangyari sa appointment ko. I tried to filled up again but ang lumalabas po is “Appointment already exist……” but then how can I go to DFA Lucena if wala po akong natatangap na kahit na anong code? Please help and answer me po sana. Thank you and God bless.

  • What should i do if i don’t receive any PAYMENT REFERENCE#? And when i tried to make another appointment the system says i need to cancel first my prior appointment before i can make another one.

    Thanks.

  • Hi, nagkamali po ako ng pag process ng appointment ko at bayad na po ako ng 1000. Yung mali ko kasi nawala ko yung passport ko (na matagal ng expired) at wala rin akong copy ng passport id number ko. So sa pag apply ko ng appointment, di ako maka process sa next step dahil need ko nang passport id number if yung type of application na ilalagay ko is “LOST” or kahit “RENEWAL”…. So ginawa ko “NEW” applicant ang nilagay ko dahil my nagsabi sa akin na yung appointment lang yung importante at e verify din naman yung sa DFA na mismo. Since pahirapan yung pagkuha ng slots ng appointment, submit ko agad at kinabukasan nagbayad ako ng 1000. Then na realize ko na LOST talaga status ng passport ko at dapat may additional fee na 300. Anu po gagawin ko? Ayaw kung e cancel sayang po yung pera ko… huhu.

  • Pano po kaya kapag Hindi pa din na-cancel? I mean yung sakin po kasi mahigit 2 months na nung nagpa-appoinment ako Pero Hindi pa din naka-cancel, diba dapat automatic na cancel na yung sakin kasi ilang months na Pero Hindi pa din ako makapagpa-appoinment ng bago. Pano po kaya yun?

    • bakit po icacancel ang una mong appointment? hindi mo na po ba ipoprocess yung una mong appointment?

      Yung different person po? Hindi po pwede yung ganon. Ipinagbabawal po yun at hindi mo rin magagawa sa website. Ganito po kasi ung dating modus nung mga nagbebenta ng passport appointment. Tapos nahuli ng DFA so binago na nila ang sistema.

      • under age kc po ung pamangkin ko na dapat sasamahan po ng mother nsa malaysia eh hindi po makakauwi ngaun dec. po kya plan ko nlng po icancell tapos ung 1 pamangkin ko nlng po ung ipalit. iresked ko po sna kya lng sabi po ng mother mga june next year pa sya makakauwi po eh wla po slot na available for next year

  • Nakapagsched po ako ng appointment pero walang dumating na confirmation code tapos kailangan pong icancel ngayon para kumuha ulit ng new sched dahil hindi po ako pinapasok dahil wala pong print ng sched dun sa una kong kinuha..paano po maiicancel kung walang code na dumating

  • Nagbayad nako tapos i tried to resched kasi may mas maaga pa. Antay ako ng antay ng email hanggang sa nakatulog ako pagcheck ko sa email ko need daw to confirm pag click ko sa link expired na agad. Ano yon thank you nalang ung bayad nami dahil sa late dumating email

  • i already made an appointment but bakit wala po akong natanggap na email or reference number. paano po ako magbabayad? sana po tulungan nyo po ako 🙁

    • hi po i need your help din po. ngpa.appointment po ako ngayon for dec 12 2018 pero pagtingin ko sa email ko walang messege galing dfa tapos ngtry ako ulit paappoint sabi already exist na daw po yung appointment ko. kung gusto ko dw magreappoint e.cancel ko dw yung prev. appointment ko pero paano ko po e.cancel e wala naman po akong reference number pa

  • Hi po, Nag try po kami noon August mag book kaso din namin na tuloy dahil may payment na pala agad. Ngayong October po nag book na kami para sa sister ko pero bakit application already exist parin. Eh ilang buwan napo ang nakalipas.

  • Hi po, Nag try po kami noon August mag book kaso din namin na tuloy dahil may payment na pala agad. Ngayong October po nag book na kami para sa sister ko pero bakit application already exist parin. Eh ilang buwan napo ang nakalipas.

  • hi po i need your help din po. ngpa.appointment po ako ngayon for dec 13 2018 pero pagtingin ko sa email ko walang messege galing dfa tapos ngtry ako ulit paappoint sabi already exist na daw po yung appointment ko. kung gusto ko dw magreappoint e.cancel ko dw yung prev. appointment ko pero paano ko po e.cancel e hindi naman po ako nakarecieve ng appointment code from dfa. ano po gagawin?pls help po.

  • why is it that i only applied for an appointment just now and i haven’t even confirmed it yet, but it says applicant appointment already exists??? and i need to cancel it first before booking a new appointment.

  • Need ur help po..nagpa appoint po ako sa dfa davao para sa nov7 ok na po lahat nag confirm na kailangan ko na lang daw mag pay now..ng i check ko gmail ko wala nman confirmation na pumasok..tapos pagtingin ko kanina sa gmail ko meron ng confirmation kaso expired na ung time.kaya nag attempt ako ulit..ang sabi ung previous appointment ko daw is already exist at need ko i cancel..pano ko icacancel?

  • Need your help guys, last Oct. 13 ipapareschedule ko sana passport appointment ko since di ako pwede sa araw ng appointment, but their system request to cancel first my appointment before rescheduling again. But bkt po ganun nawala na ung appointment ko, system nila naginform na icancel. Pwede kaya marefund ung binayad ko since hndi ko naman nagamit at napakinabangan.

  • How many attemps can we reschedule pp appointment, I just cancelled my appointment today , by the thought that I have to cancelled first the previous appointment then reschedule it. I already paid the fees can we invoke cancellation reversal or my payment will be disregarded , enlighten me

    • Question po, bakit po kayo nag cancel ng passport appointment nyo?

      Yung refund po, need nyo po makipag coordinate sa DFA mismo

  • Hi. Thanks for your article. My case is different though and I hope that you can also help me somehow. I have a confirmed appointment in Gensan last October 9 and Im from Zamboanga del Norte province. That was the only availble slot at that time. Unfortunately, I have no money to travel before the schedule so I tried to resched it. Luckily, there were availble slots in CDO this time on October 19 so I tried to move the sched. An email is supposed to he sent to confirm it and I did not saw it coz it was in spam mail. So what happend naforfeit ang schedule and the rescheduling. My question is, how about my payment? Pwede ba yung mgamit sa next booking?

    • sa pagkakaalam ko, pag ganitong case na po, kailangan mo ng makipag coordinate sa DFA Office mismo para makipagusap. Wala po kasing option ung website ng refund.

      I just want to give you a heads up ha, possible po na sabihin nila sayo na forfeited na ang payment mo for passport application dahil nagsend naman sila ng email.

  • Hello, bat ganito padin po???i have previous appointment pa daw.hindi ako makapag pa appointment ulit..tumawag na ako nun sa dfa regarding this kasi po nung nag paappointment ako last aug.pa yata o sept. Kaso nagkaroon ng technical error so sabi ng taga dfa wait lng daw ng 5days pwede na ulit..wala din po sinend sakin until now na verification code.. ano po gagawin ko??kailngan ko na po sana makapag paappointment..any idea po??

  • Hi, please do reply I failed to pay my passport fee within 24hrs. Now it says here that i have to wait for another 24hrs for me to have another schedule. But its been more than a week and I still can’t get a passport appointment online and keep on having an error whenever I try it.

  • Made an appointment for my father. Already paid the dfa fee and already had the appointment refernce #. I canceled his appointment kasi may mali pala sa psa birth nya. Ano mangyayari doon sa binayad na namin na 950? Pwede ba yun ma refund ng dfa or pwede na yun gawin na reference pagnagpa appointment sya ulit?

  • i paid already through bayad center then confirmed..then i re schedule my appointment from 10 am..to 1 pm..but then again they dont send me the confirmation which is needed to be confirmed within 1 hour only. pag d mo na confirmed forfeited yung binayaran mo..

  • please do rply po…i made an appoinment for the renewal of my passport yesterday but i failed to pay…how can i cancel it to make another schedule of appoinment..please help…thank you…

    • @aileen kei pamintuan just wait another 24 hours para ma erase sa data base ang data nyo po. Pay di kayo nka bayad ng on time..

  • I need help po. Just wanna clear things right! I am actually worried about my passport appointment, they keep on saying that I already made a new one but I never received any confirmation code nor the email for its security. CAN YOU PLEASE HELP ME FOR THAT?

  • Hello good afternoon ask kulang po if bakit walang nalabas n proceed sa payment ko..sa kapatid ko Kasi yon. Pano Kaya yon magbabayad na Kasi Sana siya..

  • I can’t book another appointment. Because I failed to pay the Payment Fee, but it was already expired and still, I can’t book a new application.

  • I can’t book another appointment. Because I failed to pay the Payment Fee, but it was already expired and still, I can’t book a new application.

  • I failed to pay my passport fee within 24hrs. Due to work. Now it says here that i have to wait for another 24hrs so that i can have a schedule again. But its been more that 3days and i still cant get a passport appointment online and keep on having an error that i have my schedule .

  • I’M ALREADY PAID AND I ALSO RECEIVED MY CONFIRMATION NOTIFICATION THRU EMAIL. I NOTICED THAT I HAVE INPUT WRONG DETAILS. IS IT POSSIBLE TO EDIT MY APPLICATION FORM? HOW CAN I CORRECT IT?

    • PWede pa po macorrect yang mali sa passport application mo. Just make sure na sabihin mo ito during Photocapture/Biometrics steps. Ipapacheck po sayo kung tama ang nasa personal information mo.

    • What if po accindentally na cancel ang appoinment ko? I paid already ang confirm . Paano ko po yun maibalik po? Please help this coming oct 10 2018 ang appoinment ko, accindentally my friend cancel my appointment.

  • how can i get the new passport appointment, i cannot cancel my previous appointment which is September 13, 2018..
    i really need to get the new passport appointment.
    thank you

  • I tried to set an appointment but i didnt continue the process the last process is where i should pay already. My payment is not yet ready so I stop setting appointment. And then now im trying again to set appointment and it says that i should cancel my first appointment. But there is no mail that i had my last appointment. There is no code to cancel it. What should i do?

  • Scheduled last September 22, 2018, 13:00- DFA Aseana but did not get the chance to pay it within 24hours. Today, September 28, 2018, i am trying to get schedule again but your system says need to cancel previous booking. It seems that the explanation above is not working.

  • i cancel my appointment today sept 28,
    can i refund the payment? or can i use it if i apply for new appointment. thanks for reply po.

  • hello po paano po magcancel ng appointment shedule hindi pa naman po ako nagbabyad ano po gagawin ko hindi ko po kasi tinapos iyong ginawa ko gusto ko po saan icancel na lng kasi d po ako makagawa ng panibago

    • Sa pagkakaalam q within 24hours dinidelete n ng dfa server kpg hindi natapos ung application or ung mga appointment na hindi nbyran at ung mga hindi nakatanggap ng email galing dfa kc nga dka nmn nkaabot dun sa pinkafinal.ung sa payment na.

  • Pahamak na sistema; dapat optional lang pero wala tayong magagawa, nakatalaga tayong mamamayan ng bansang ito. “One of the measures is the launching of the DFA ePayment Portal that enables passport applicants to pay their passport processing fees through selected payment centers nationwide and eventually through the use of credit and debit cards, or through over-the-counter cash transactions in selected banks…Starting August 2018, those who are renewing or applying for passports in DFA Aseana or in any Consular Offices nationwide will be required to prepay their passport processing fees using the DFA ePayment Portal;” alam kong advisory ito pero, grabe, yung parteng required to prepay; kawawa lang kasi yung sampu-sampung mga nagcocomment sa mga thread ng mga nawawalan ng appointment code kahit nagbayad na. Pero, ayun nga, ibibigay ko ang aking tiwala sa mga kaukulan.

  • Hello po.I’m trying to cancel my appointment po.Sumipot po ako nung date of appointment pero pinapabalik po ako dahil kailangan na government id ayaw nila sa supporting id.Ngayon po gusto ko siyang icancel tas ang lumalabas po is appointment does not exist.Paano po?Thank you po.

  • Nag pa appointment po kasi yung kaibigan ko ng Aug. 15 ,2018 sa Calasioa pangasinan ang aga po niyang lumuwas nun nag absent nadin siya sa work niya tapos pag dating niya sa DFA sa calasioa hindi po open yung DFA dun na sabi nung guard eh may suspension of consular services ang DFA bumalik daw po sila after 1-2weeks bumalik po yung kaibigan ko pero wala padin po and nung Aug. 15 nag email sakanya ang DFA na suspended siya kasi hindi daw po siya sumipot nun appointment niya eh kung tutuusin po sumipot po siya nun ang aga po niya pumunta . then ngayon po nag tatry kaming mag create ng bagong appointment pero ayaw po magamit nung code na gagamitin namin laging sinasabi na “APPOINTMENT DOES NOT EXIST” pano po yun? hindi po niya maicancelled yung appointment niya? pa help naman po SALAMAT and GOD BLESS!

  • I had my appointment but failed to pay the fees within 24 hours that’s why I didn’t get the appointment code. Then after a few weeks I decided to have my appointment online again. But, there’s a note saying that “Appointment already exists”. How will I cancel my previous appointment if don’t have the appointment code.

  • panu kung mali ung na type ko na email account kaya di po dumating sakin ung appointment code maka cancel ku pa ba ung appointment ko

      • hi sir maam paanokapag nagkulang ako ng isang letteer sa LAST NAME KO instead of MANAGASE,,, ang nailagay ko ay MANAGAS ONLY .. P[WEDE PO BANG papalitan ko nmlng doon mismo sa biometrics sa scheduled ko? thank u ng marami at happy new year

  • Why I cannot book an appointment .. What’s the problem I didn’t receive any messages from gmail about this matter .. If I want to book an appointment schedule for passport it appears this (The appointment already exists what I can do now ) how I cancelled I didn’t even receive a message from my gmail .. Thanks for the answers .. Godblessed !!!

  • Hi, I scheduled my appointment last August 10, 2018 and wasn’t able to pay after 24 hrs. but until today September 11, 2018 I can’t schedule a new appointment because I have pending appointment daw. But I wasn’t able to pay my first appointment. Anu po yung dapat gawin? THANK YOU!

  • How can you cancel schedule an appointment of passport renewal if you don’t recieve yet the Appointment Code? It is my first time to this…I tried to filled-up an application form for passport renewal online- Tacloban for 26 of September. And when I looked it again, 25 Sept. was available, so I tried it again to fill-up the form but it has never been comfirmed.

      • Hello Ruth, bakit ka po nag cancel? bakit po hindi RESCHEDULE ang inyong ginawa? bayad na po kasi kayo at meron po kayong option na ireschedule ang inyong appointment.

        Yung passport fees payment po? sa pagkakaalam ko, sa ginawa nyong pagcancel, forfeited na po yan. yun po ang pagkakaalam ko.

        • hi mam nag pa appointment po ako kaso 22 lang pwde sa atc ngayon nag check ako s asiana pwde pla s may 2 so ngayon cansell ko n pra magpa book ng date n gusto ko ayaw does not excess..panu po b un? nagpa appointment po ako kahapon april 18 gabi 7;10pm kelan po ako ulit pwde magpa appointment hindi ko n din po sya binayaran pra m kansell ung appointment ko

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