We have all different reasons why a cancellation of the passport appointment that we have scheduled in DFA website is needed. But for whatever reason it might be, I’m sure that there’s a valid reason behind it.
Today, we’re going to talk about the process on cancelling your appointment in DFA Passport Application. The process is straight forward and easy. Actually, all you have to do is go back to DFA Website and hit the Cancel.
But for the sake of the people who don’t have a single clue on how to cancel their schedule appointment, here it is.
First thing to do is get your DFA Appointment code from the email sent to you by the DFA website.
Copy the appointment code and go to the View Appointment page of DFA.
Once the page is loaded, key in your appointment code and your email address used to schedule the appointment for Passport Application.
Click the captcha button and press the “View Schedule” button to display your existing appointment.
The DFA Website will display the details of your schedule such as your Appointment Code, the DFA Site where you choose to process your application, date and time of your appointment and lastly, the applicant’s name.
From this page, you can see at the bottom are the four (4) important buttons. These are the “Cancel Appointment”, “Download Form”, “Reschedule” and “Payment”.
For the sake of this article, we will be ignoring the other three buttons and will be focusing on the task to cancel the appointment.
Click the button that says “Cancel Appointment” to cancel your existing appointment.
Right after you click the button, you will be directed to this page shown below.
This page confirms your cancellation is successful.
I already scheduled my Appointment but I don’t have a DFA Appointment Code.
Here’s the thing, this procedure on cancelling your Appointment in DFA was left out when they upgraded or modified the process of scheduling an appointment.
Let me break it down to you. We’ll discuss first the old process. Before, payment of application fee is not yet done in advance. All you have to do is schedule an appointment from the DFA Website. You will also be receiving an email as a confirmation of your appointment. That email contains your DFA Appointment Code.
Due to the recent change implemented by DFA, the current process now is you need to schedule an appointment with the DFA website. Once done, you will receive an email instruction to pay the Passport Fees to your preferred Payment Centers. That email contains a Payment Reference Number which you will be using when you present your payment to the cashier from your chosen Payment center.
Note that the Payment Reference Number is different from the the DFA Appointment Code.
Once you’re done with the payment, you will receive another email confirmation from DFA that your payment is successful (see image below). That email already contains your Appointment Reference Number or DFA Appointment Code.
So What Does This Mean?
If you think about it, you can’t cancel an UNPAID DFA Appointment. This means that if you schedule an appointment for passport application and you suddenly decided to cancel your appointment for whatever reason. Then you can’t do that.
You can’t because cancelling a DFA appointment requires DFA Appointment code. To get the DFA Appointment Code requires payment of Passport Fees.
What Should I Do If I Want to Cancel My Appointment but Don’t Want to Pay the Passport Fees?
Every Payment Reference Number issued by the DFA website are required to be paid within 24 hours.
If you try to pay the passport application fee after 24 hours, your payment will be rejected by the Payment Center. It will be rejected because it will show up on their computer that your Payment Reference Number is expired.
But DFA Website is saying that I need to Cancel My Appointment first before booking a New one?
If you fail to pay within 24 hours, your appointment will be still be in pending status. Pending but not cancelled. To cancel this, all you have to do is to wait for another 24 hours so your previous appointment will be deleted or erased from the database of DFA Website Appointment System.
Imagine these scenario, for example, today is May 31, 2018 – 3PM and I decided to set an appointment in DFA Asean on June 10, 2018 – 10AM.
May 31, 2018 (same day) – I will receive an email with my Payment Reference Number.
June 1, 2018 3:00PM – deadline for the payment of Passport Application.
Assuming that I failed to pay the Passport Fees, I have to wait until June 2, 2018 – 3PM so that I can set another schedule or appointment with DFA website.
Our job is done here! I hope I explain it well. Stay tune to our next article!
If you have any questions, feel free to leave a comment in the comment section.